Warranty Form
General Warranty Information
General Warranty Information
Hyperkin offers a limited one (1) year warranty for “Hyperkin” branded products.
Hyperkin offers a limited one (1) year warranty for “Hyperkin” branded products.
Registration
Registration
Warranty coverage lasts for one year from the date of product registration by customer. Customer must register product within two weeks of purchase.
Warranty coverage lasts for one year from the date of product registration by customer. Customer must register product within two weeks of purchase.
General Coverage
General Coverage
This warranty covers manufacturing defects, design defects, and software defects and errors (“bugs”). The Hyperkin Warranty is only valid for purchases in continental USA (Excluding Alaska, Hawaii and US Territories).
This warranty covers manufacturing defects, design defects, and software defects and errors (“bugs”). The Hyperkin Warranty is only valid for purchases in continental USA (Excluding Alaska, Hawaii and US Territories).
Standard Use
Standard Use
This warranty is valid only for standard use of the console. Any use that is not within the design specifications of the product nor stated within the instruction manual or packaging will void warranty. Any damage or malfunction due to third party devices or accessories is not covered in this warranty. This warranty does not apply to products used for any industrial, professional, or commercial purpose.
This warranty is valid only for standard use of the console. Any use that is not within the design specifications of the product nor stated within the instruction manual or packaging will void warranty. Any damage or malfunction due to third party devices or accessories is not covered in this warranty. This warranty does not apply to products used for any industrial, professional, or commercial purpose.
Damage and Modification
Damage and Modification
This warranty does not cover normal wear and tear. Any damage by a natural disaster – including but not limited to water, shock, or electrical damage – is not covered by this limited warranty. This warranty does not apply to products that have been damaged by abuse, misuse, modification, tampering, or by any other cause not relating to either materials or workmanship.
This warranty does not cover normal wear and tear. Any damage by a natural disaster – including but not limited to water, shock, or electrical damage – is not covered by this limited warranty. This warranty does not apply to products that have been damaged by abuse, misuse, modification, tampering, or by any other cause not relating to either materials or workmanship.
Replacement and Repair
Replacement and Repair
All sales documentation and receipts must be included with any returned product. If a customer wishes to redeem this warranty, customer must contact customer service to create a RMA ticket. Customer will be required to ship product to Hyperkin at customer’s expense. Any returned product that must be replaced and falls outside the limited warranty coverage will be subject to a charge of 50% of the product MSRP (Manufacturer’s Suggested Retail Price).
All sales documentation and receipts must be included with any returned product. If a customer wishes to redeem this warranty, customer must contact customer service to create a RMA ticket. Customer will be required to ship product to Hyperkin at customer’s expense. Any returned product that must be replaced and falls outside the limited warranty coverage will be subject to a charge of 50% of the product MSRP (Manufacturer’s Suggested Retail Price).
Global Warranty
Global Warranty
This warranty covers manufacturing defects, design defects, software defects, and errors (“bugs”). The Hyperkin Global Warranty is valid for one year. Product must have proof of purchase from an authorized retail partner, with date of purchase visible. Warranty will cover shipping back to customer, however shipping to US facility has to be covered by customer.
This warranty covers manufacturing defects, design defects, software defects, and errors (“bugs”). The Hyperkin Global Warranty is valid for one year. Product must have proof of purchase from an authorized retail partner, with date of purchase visible. Warranty will cover shipping back to customer, however shipping to US facility has to be covered by customer.
Contact our support team to get further help.
Contact our support team to get further help.
Contact our support team to get further help.
Contact our support team to get further help.
